Dear customer, we inform you that the general conditions of sale, indicated below, indicate, in compliance with the regulations in force to protect the consumer, the conditions and methods with which to proceed with the online purchase on the MY SEX IN THE CITY.COM website. , now called Seller, of the products of your interest in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.

I. OBJECT

The present general conditions of sale govern the sale of the products marketed by the Seller to consumer users and to users who act for purposes related to the business activity . These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid in all respects as acceptance pursuant to art. 1341 of the civil code . The company reserves the right to modify these general conditions of sale at any time by reporting them on the site. Any contractual or extra-contractual liability for the company for direct or indirect damage to persons and / or things caused by the non-acceptance, even partial, of an order is excluded.

II. PURCHASE METHOD

The purchase of products is made by accessing the site and registering it. For each of the products, a description is available on the website containing the main characteristics of the same. All purchase support information is intended as simple generic information material.

It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in color, size and accessory products shown in the figure.
The correct receipt of the order is confirmed by the Seller through an automatic reply by e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

In case of non-acceptance of the order, the seller guarantees timely communication to the customer. 

III. PAYMENT METHODS

All prices on the site are to be understood as public prices and, therefore, inclusive of VAT. Prices can change without notice and the only correct price is the one indicated at the time of order confirmation. On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order must be considered canceled.

In cases of purchase of goods with "credit card" payment methods, at the same time as the online transaction is concluded, the reference banking institution will authorize only the commitment of the amount relating to the purchase made. The amount relating to the goods processed, even partially, will be effectively charged to the customer's credit card only upon delivery of the ordered material to the courier.

For further information or to receive support, please contact the seller or the Customer Support team directly at n. +39 0922 1551754 telephone at the times indicated.

The sending of the goods takes place only after acceptance of the order and receipt of the credit. In case of cancellation of the order, both by the customer and in the case of non-acceptance of the same by the seller, the cancellation of the same and the release of the committed amount will be carried out (the release times depend exclusively on the banking system.
Once the cancellation of the transaction has been made, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system. The seller reserves the right to request additional documents from the customer proving the ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order. Transaction security is guaranteed by a data encryption system (SSL) and by direct, protected and certified links.

IV. DELIVERY METHOD

For each order placed, the seller issues the sales document of the material sent. For the issuance of the invoice, the information provided by the customer when placing the order is authentic. The customer can request a copy of the invoice or tax receipt within three months of the issue.

Delivery costs are charged to the customer and are indicated when placing the order . No responsibility can be attributed to the seller in case of delay in the order fulfillment or in the delivery of what has been ordered. Upon delivery, the customer is required to check:

  • that the packaging is intact, neither damaged, nor wet, or otherwise altered.

  • that the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or packaging or the mismatch of the indications must be immediately reported to the courier by placing a WRITTEN CONTROL RESERVE on the proof of delivery of the courier. Once the courier's document has been signed, the customer will not be able to make any objection regarding the external characteristics of what has been delivered. In the event of failure to collect the material in stock at the courier's warehouses within 5 working days due to repeated inability to deliver to the address indicated by the customer when ordering, the order will be canceled.

WITHDRAWAL & LEGAL WARRANTY

  • See details "Right of withdrawal"

  • See details "Legal Guarantee"

APPLICABLE LAW

The sales contract between the customer and the seller is concluded in Italy and regulated by Italian law . Unless otherwise stated, Italian law on the matter applies. For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is a consumer, i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order, a VAT number reference, the territorial jurisdiction is that of the court of reference of its municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's headquarters.

INFORMATION ON THE PROCESSING OF PERSONAL DATA

SUBJECT: information and request for consent pursuant to and for the purposes of articles 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, relating to the protection of the processing of personal data.

The seller informs you pursuant to and for the purposes of art. 13 of Legislative Decree 196/2003 which:

  • The aforementioned Legislative Decree provides for a series of obligations for those who carry out "processing" (ie collection, registration, processing, storage, communication, dissemination, etc.) of personal data referred to other subjects, prescribing the duty to inform the interested in the rights that the law recognizes them and on the characteristics of data processing;

  • The processing of your personal data which will be requested from you and which will be communicated by you will be carried out on the Seller's premises in compliance with the principles of necessity and relevance with the use of even computerized procedures, for legal and fiscal obligations for the execution of the contractual obligations;

  • The data controller is the seller. The data controller is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of these treatments, the owner and its agents may become aware of the data that will be processed in compliance with the obligations deriving from the privacy rules and according to principles of correctness;

  • The treatment will take place with manual and automated systems designed to store, manage and transmit the data, with logic strictly related to the purposes of the treatment, based on the data in our possession and with a commitment on your part to promptly communicate any corrections, additions and / o updates;

Excluding communications and disclosures made in execution of legal and contractual obligations, the data provided to the writer will be used only for legal obligations; the nature of the provision is to be considered strictly necessary in relation to the purpose of the aforementioned treatments. The provision by you of the aforementioned data is essential for the exact performance of the activities listed above; any refusal makes it impossible to correctly fulfill contractual and legal obligations, compromising the continuation of the relationship established between the parties;

At any time you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular of:

know the existence or not of personal data concerning you and their communication in an intelligible form; be informed about the owner, the purposes and methods of treatment and any responsible, on the subjects or categories of subjects to whom the personal data may be communicated; obtain the updating, rectification or integration of the data; obtain cancellation, transformation into anonymous form or blocking of the same; oppose for legitimate reasons the processing of data, subject to the limits established by law; oppose the sending of advertising material or for carrying out market research or commercial communication.

The full text of art. 7 of Legislative Decree 196/2003 relating to the rights of the interested party is available on the Guarantor website www.garanteprivacy.it

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